These Terms of Use and Sale (the "Terms") govern access to and use of the Vice application, the website vice-app.com and all related services (the "Service"), published by CRAYCRAY SAS.
By creating an account or using the Service, you fully accept these Terms. If you do not agree, you must not use the Service.
1. Legal information
- Publisher: CRAYCRAY SAS, simplified joint-stock company
- SIREN: 982 373 193
- Email: hello@vice-app.com
- Host: Google Firebase (Google Ireland Limited), European Union data centres
2. Purpose
Vice is a safe-place for anonymous but verified conversation. Each member appears with a first name, an age and a gender that are all verified, plus a text bio. No photo is published on profiles. Members chat in writing and may, by mutual agreement, enable media inside a conversation. Vice is a safe discussion space and does not encourage offline meetings.
3. Access to the Service
- Login is only via Sign in with Apple or Sign in with Google. Vice does not manage phone numbers or passwords.
- Each member must complete a camera identity verification (age, gender, real person) via our partner Didit before account activation.
- The Service is strictly limited to adults (18 years and older).
- Vice reserves the right to refuse, suspend or delete any account without justification, particularly in case of doubt about adulthood, authenticity or compliance with the rules.
4. User account
- You agree to provide accurate and up-to-date information.
- One account per natural person. Multiple accounts will be deleted.
- You are responsible for the confidentiality of your credentials and any activity carried out from your account.
- You can delete your account at any time from the app.
5. Community rules
Use of the Service requires strict compliance with the following rules:
- Respect for the anonymity of other members: it is forbidden to disclose (dox) the real identity, address, workplace or any element allowing a member to be identified off-platform.
- Respect for consent: media are disabled by default and can only be enabled with the explicit agreement of both members; no insistence after a refusal.
- Absolute prohibitions: child pornography, zoophilic, incestuous or non-consensual content; harassment, threats, hate speech, racism, sexism or homophobia; identity theft; spam, prostitution, escorting, sale of paid content or services; promotion of drugs or illegal activities.
- No use of bots, generative AI or any automation to interact with other members.
6. Moderation and sanctions
Vice operates continuous moderation combining automated tools and human review. In case of breach of the rules, and depending on severity, Vice may:
- Issue a warning
- Temporarily suspend the account
- Permanently ban the account without refund
- Report the facts to the competent authorities and keep the necessary evidence
Each conversation contains a report button accessible at any time.
7. User content
You keep the intellectual property of the content you publish (bio, messages, photos). You grant Vice a limited, worldwide, non-exclusive licence to reproduce, store and display this content solely for the purpose of providing the Service. This licence ends when the content or account is deleted, subject to legal retention obligations.
You warrant that you hold all rights to the content you publish and that it does not infringe any third-party rights.
8. Premium subscription
8.1 Offer
- Free: create a profile, receive likes, read and reply to messages. Without a subscription, your profile is not shown in the discovery feed.
- Premium: visibility in the feed, unlimited likes. Current pricing is shown on the app's App Store and Google Play Store listings.
8.2 Payment
- Payment is charged through your Apple ID (App Store) or Google (Google Play) at confirmation, in accordance with the terms of these platforms.
- VAT included, in line with European invoicing rules.
8.3 Renewal and cancellation
- The subscription is automatically renewed at the end of each period, unless cancelled at least 24 hours before the end of the current period.
- Subscription management and cancellation are done from your Apple or Google account settings, in accordance with the terms of these platforms.
- No prorated refund is made (standard policy for digital services).
8.4 Apple End User License Agreement
For downloads via the Apple App Store, use of the app is also subject to Apple's standard EULA, available at: apple.com/legal/internet-services/itunes/dev/stdeula.
8.5 Right of withdrawal
In accordance with article L221-28 of the French Consumer Code, by confirming your purchase, you expressly request immediate performance of the Service. You therefore waive your 14-day right of withdrawal as soon as the Premium feature is activated. You may nevertheless cancel at any time for future renewals.
9. Availability of the Service
Vice undertakes to provide the Service with reasonable care ("best effort") but does not guarantee any contractual availability (no SLA). The Service may be interrupted for maintenance, updates or force majeure.
10. Liability
- Vice provides a platform for putting people in touch. Vice is not a party to exchanges between members and is not liable for the behaviour of members, nor for meetings carried out in the real world.
- You acknowledge using the Service at your own risk and undertake to respect the safety of others.
- Vice's liability is limited, to the maximum extent permitted by law, to the amount paid by the user for the Premium subscription over the last 12 months.
11. Intellectual property
The "Vice" brand, logo, source code, design, graphics, text and all elements making up the Service are the exclusive property of CRAYCRAY SAS. Any unauthorised reproduction, representation or exploitation is prohibited.
12. Personal data
The processing of your personal data is detailed in our Privacy Policy, which is an integral part of these Terms.
13. Changes to the Terms
Vice may update these Terms. Any substantial change will be notified by email or via the app at least 30 days before it takes effect. Continued use of the Service constitutes acceptance of the new Terms.
14. Governing law and jurisdiction
These Terms are governed by French law. In case of dispute, and after attempting to resolve amicably, the competent courts shall be those within the jurisdiction of the Paris Court of Appeal.
15. Consumer mediation
The European Commission also provides an online dispute resolution platform: ec.europa.eu/consumers/odr.
16. Contact
For any question relating to these Terms:
hello@vice-app.com